Getting started with Family Zone

Your school has partnered with Family Zone to provide you with tools, education and support to help you create a cyber safe home. On this page you will find resources to help you get the most out of your Family Zone account.


Your school has provided you with a complimentary Family Zone Insights subscription

Family Zone Insights is designed to give parents the information needed to help guide their children in making informed, healthy decisions about their online behaviour.

It provides weekly snapshot reports about online activity, and offers access to the latest advice from cyber experts, including app reviews and parent guides, to help you with your child’s online development.

Getting started with Family Zone Insights


Set up your account

To get started, you simply need to set up your Family Zone Insights account.


Download the app

Download the Family Zone app on your device and set it up as a “Parent”, allowing you to manage your account on the go.


Take a look around

Watch this video for an introduction to the Family Zone app and how it works.

Getting more out of Family Zone Insights

How to review Snapshots

An overview of what happened online this week for your child.

How to review your child's usage reports

Regularly updated usage information to help you engage with your child's online activity.

How to confirm which devices Family Zone is managing

Review which of your child’s devices are managed by Family Zone.

Got a question? Need a hand?

Get in touch with the Family Zone team to help you make the most of your account.

Review Snapshots

Providing information to help you engage and support your child’s online development at home.

We're on YouTube

You can access all of our how-to videos on the Family Zone YouTube channel.